Need Help? We make it easy!
Contact Us By Email:
Or Call Toll-Free:
United States: (877) 872-9696 x101
UK: 0-800-328-6816 x101
Australia: 1800 681 112 x 101
New Zealand: 0800-255-454 x101
Need help with Yo-Yo care or techniques?
Check out our Product Help Center which answers frequently asked questions.
Watch our Learn To Yo Equipment and Foundation videos. Reilly will teach you everything you need to know about your yo in these videos.
100% Satisfaction Guarantee
If you have a product problem, return the item to your school if the sale is still going on (Please note: The sale is typically held in the five days following your assembly). Defective items will be replaced by new product at no charge.
If the sale at your school is over, simply contact our Customer Care department. Give us your mailing address, the color and item name and we will replace any previously purchased item that has a defect free of charge. Did we mention that we’ll ship it to you for free? We’re serious about your satisfaction!